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Vendor Profile: BoxTone sets the tone for mHealth security

By Eric Wicklund, Editor, mHIMSS

A recent Deloitte study indicates close to 55 percent of hospitals surveyed haven't considered privacy and security concerns with regard to data stored and transmitted on mobile devices.

At a time when mobile devices and smartphone apps are fast infiltrating the healthcare industry, that's a cause for concern – and one that BoxTone would like to address.

"Hospitals are now on the cusp of a major wave of innovation," says Joel Weinshank, the company's director of healthcare markets.  "HITECH is driving digitization of records, and they need to know that digitizing is not eliminating risk. They're pushing meaningful use initiatives, and at some point that initiative is going to touch a mobile device – period. Unless they're ready, that's a recipe for disaster."

Based in Columbia, Md., BoxTone has been front and center in the push to protect data on mobile devices, working with HIMSS and leading webinars that attract more than 1,000 attendees. Now the company is bringing its enterprise mobility management portfolio to the mHealth Summit and unveiling a new security dashboard designed to register full compliance status across a platform of devices.

According to Weinshank, providers are adopting a broad range of mobile devices that are often siloed, stand-alone products, making it difficult for a compliance and security solution to cover everything. At the summit, BoxTone, which works with some of the nation's largest hospitals and health systems, will be displaying an enterprise-wide solution that aligns and integrates with best-of-breed technologies.

"Hospitals need to take steps now to protect that information," he says. "Mobile health apps are changing how healthcare is delivered. It's a very disruptive technology, and they have to be ready for that. These changes are coming at them in waves."

BoxTone's EMM software allows healthcare administrators to identify smartphones that are underused, inactive or outside IT policy; identify and manage individual user experiences across all components; track and audit asset lifecycle, inventory, IT policy, activations, wipes and compliance; and correct problems.

Earlier this year, the company rolled out its fully automated policy and compliance management engine with a comprehensive, real-time mobile security dashboard, analytics, alerting, audit reporting and expended integration with enterprise IT systems.

"Most MDM (mobile device management) technologies to date have adopted a manual, proprietary approach solely focused on initial device provisioning," said Brian Reed, BoxTone's vice president of products, in a press release. "But this 'set it and forget it' old world approach is doomed to failure as deployments become more dynamic and move from the hundreds to thousands of mobile devices and applications across the distributed enterprise. As the mobile deployment grows, risks grow exponentially without automation and direct integration with existing IT systems, leaving the enterprise exposed to security failures, regulatory breaches, service degradation and financial loss.

"With this major advance in our EMM platform, BoxTone has aligned enterprise mobility management with core IT services to help organizations accelerate and sustain mobility initiatives – securely, reliably and at the lowest risk and cost," he added.

BoxTone can be found at Booth 503-8 in the Exhibit Hall.

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